Frequently Asked Questions

DripThat is an AI-powered virtual try-on app that lets you see how clothes look on you before buying. Save clothing images from any website, mix & match outfits in your virtual closet, and generate realistic try-on images using advanced AI technology.

Simply upload a photo of yourself during onboarding, save clothing items to your closet, select what you want to try on, and tap "Try It On". Our AI processes your photo and the clothing images to generate a realistic image of you wearing those items.

You can try on tops, bottoms, dresses, outerwear, shoes, bags, and accessories. You can also select "Full Outfit" to try on a complete look at once. Mix and match items from different categories to create your perfect outfit.

There are two ways:

1. From websites: Go to the "Add" tab, browse any clothing website, and long-press on any product image to save it to your closet.

2. From your photos: Tap "Add from Photos" to select images from your camera roll.

For best results:
• Use a well-lit, clear photo of yourself
• Face the camera directly
• Wear form-fitting clothes in your reference photo
• For clothing items, prefer studio/product images on clean backgrounds over lifestyle photos

Our AI generates realistic approximations of how clothes might look on you. Results vary based on photo quality, clothing image clarity, and the complexity of the outfit. While very helpful for visualizing outfits, results may not be 100% accurate to real-life fit.

We offer two subscription options:

Weekly: Perfect for trying out the app
Yearly: Best value - save significantly compared to weekly billing

Both plans include unlimited try-ons, Super Drip backgrounds, and all premium features.

Subscriptions are managed through your Apple ID. To cancel:

1. Open Settings on your iPhone
2. Tap your name at the top
3. Tap Subscriptions
4. Find DripThat and tap it
5. Tap Cancel Subscription

Cancel at least 24 hours before your renewal date to avoid being charged.

Refunds for in-app purchases are managed directly through Apple. To request a refund:

1. Go to reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find the purchase and request a refund

Apple will review your request and process eligible refunds.

If you've reinstalled the app or switched devices, you can restore your subscription:

1. Open DripThat
2. Go to Settings (gear icon)
3. Tap Restore Purchases

Make sure you're signed into the same Apple ID you used for the original purchase.

AI generation typically takes 30-90 seconds. If it's taking longer:

• Check your internet connection
• Try with fewer clothing items selected
• Use simpler/clearer clothing images
• Close and reopen the app

If issues persist, contact us at support@dripthat.app

AI results can vary. For better results:

• Use a clearer selfie with good lighting
• Choose clothing images on plain/white backgrounds
• Avoid complex patterns or very detailed items
• Try selecting fewer items at once
• Use the "Full Outfit" category for complete looks